Privacy Policy for Royal Dental Center
Effective Date: November 12, 2024
At Royal Dental Center, we are committed to protecting the privacy and confidentiality of our patients’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us, whether online, over the phone, or in person.
- Information We Collect
We may collect the following types of personal information from you:
- Personal Identification Information: Name, address, phone number, date of birth, and email address.
- Medical Information: Medical history, dental records, treatment plans, and other relevant health information needed to provide quality dental care.
- Billing Information: Insurance details, payment information, and other financial details for billing purposes.
- Website Usage Data: Information about how you use our website, including IP address, browser type, device information, and pages visited. This helps us improve user experience and may be collected through cookies or similar tracking technology.
- How We Use Your Information
Royal Dental Center uses the information we collect to:
- Provide you with dental care services, including scheduling appointments and managing treatment plans.
- Process payments, insurance claims, and other billing activities.
- Send appointment reminders, updates on treatment, or notifications of important policy changes.
- Improve our website and enhance the patient experience through user data analysis.
- Comply with legal and regulatory obligations.
We do not sell, rent, or share your personal information with third parties except as necessary to provide you with dental care or comply with the law.
- Sharing of Your Information
Your personal information may be shared with:
- Healthcare Providers: To coordinate treatment and facilitate referrals with other healthcare professionals when necessary.
- Insurance Companies: For claims processing and payment purposes.
- Service Providers: We may use third-party companies for data processing, website hosting, and other operational support. These providers are contractually obligated to keep your information secure and confidential.
- Legal Authorities: When required by law, we may disclose information to comply with legal proceedings or protect the rights, property, or safety of our practice and patients.
- Protecting Your Information
Royal Dental Center takes data security seriously. We implement appropriate technical, physical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure storage practices, access controls, encryption, and regular data protection audits.
- Your Rights
As a patient, you have the right to:
- Access Your Information: You can request a copy of your personal and medical information in our records.
- Correct Your Information: If your information is outdated or incorrect, you may request updates.
- Limit Communications: Opt-out of certain notifications or marketing communications by contacting our office.
- File a Complaint: If you have concerns about your privacy, please contact us using the information below. You also have the right to file a complaint with the Department of Health and Human Services if you believe your privacy rights have been violated.
- Changes to Our Privacy Policy
Royal Dental Center may update this Privacy Policy periodically. We encourage you to review this page regularly to stay informed about how we protect your information. Significant changes to the policy will be communicated via our website or directly.
- Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:
Royal Dental Center
4819 Haggerty Rd, West Bloomfield, MI 48323
Phone: (248) 863-9109
Email: